New features for your community or they will not want what you like
One of my communities had always managed itself. I just kept it technically up-to-date. One day, I decided to offer a new exciting feature. I was sure it would be a WOW!
I spent a week developing, configuring, and testing it. Launch day came, and I presented it to the community with internal promotion. I was really confident it would explode like a bomb. However, the first comments about the feature were very frustrating: “What is this good for?” “We do not need it.” “Bad idea.” “Useless.”
Days went by. A few users (less than 1%) tried to use it, but the community mostly ignored it. Ouch! I was completely off the mark. It was a waste of time. A few weeks later, I removed it from my community, and nobody missed it.
But I know that failing is just normal. So, I developed another feature. And the story repeated itself. They just didn’t want what I liked.
My next feature was a full success, however. Would you like to know why? ;)