1_83 384518 58 What is the Royal Jordanian cancellation policy?

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Royal Jordanian's cancellation policy offers a 24-hour risk-free cancellation for tickets booked at least 7 days before departure, regardless of fare type. 1_83 38 45 1858 For cancellations outside this 24-hour window, fees may apply, with the amount varying based on the fare type, route, and proximity to the departure date. Involuntary cancellations due to flight disruptions by Royal Jordanian result in a full refund or rebooking on an alternative flight. 

Yes, you can cancel a Royal Jordanian (RJ) ticket and request a refund, but whether you receive a full refund, partial refund, or only government taxes back depends on your fare type, how the ticket was purchased, and when you cancel. Royal Jordanian follows a structured cancellation and refund policy that includes a 24-hour risk-free window. If you purchase a ticket directly through RJ’s official website, mobile app, call center, or sales offices and cancel within 24 hours and your flight is at least seven days away you are entitled to a full refund with no cancellation fee, even if your fare was non-refundable. This rule applies in line with international airline standards and ensures peace of mind for travelers booking directly. Beyond that initial 24-hour window, refund eligibility depends on your fare rules. If you purchased a refundable ticket and have not yet traveled, you can generally receive a refund minus any applicable service or cancellation fees. If the ticket is partially used for instance, if you completed one leg of a round-trip itinerary—Royal Jordanian will calculate the refund based on the unused portion, deducting the value of the used segment and any associated fees. Non-refundable fares, which are commonly offered at lower prices, do not qualify for a cash refund after the 24-hour period. However, even for these fares, you may still reclaim unused government-imposed taxes and airport fees by submitting a request. If your flight is canceled, significantly delayed, or rescheduled by Royal Jordanian and no suitable alternative is available within a reasonable time, you are entitled to a full refund, regardless of your fare type. Refund requests can be made online via the airline’s website using the contact form, or by emailing RJ’s customer service (e.g., ibesupport@rj.com). Alternatively, you may visit a Royal Jordanian sales office or contact the agency where you originally booked the flight. Refunds for tickets purchased via credit card typically take 7–10 business days to process, while cash or check payments may take up to 20 days. All refunds are returned to the original form of payment and in the currency used at the time of booking. Travelers should also be aware that if they fail to cancel a ticket before departure and do not show up for the flight, the ticket may be classified as a no-show, which could forfeit any refund eligibility—especially in the case of non-refundable fares. Additional rules may apply for lost paper tickets, which often require passengers to sign an indemnity form and wait until the ticket expires before a refund is processed. In all cases, the refund must be requested within 12 months of the ticket’s issue date. In summary, Royal Jordanian does allow refunds for canceled tickets, but your entitlement to money back will depend on your fare type, time of cancellation, and whether the cancellation was voluntary or airline-initiated. For the most flexible refund options, booking refundable fares directly with Royal Jordanian is recommended.