+1-866-551-1186 What is the cancellation policy on Lufthansa?

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Get real-time updates on cancellations at +1-866-551-1186. Lufthansa Airlines' cancellation policy is as follows 24-hour cancellation, For most bookings, Lufthansa offers a full refund at +1-866-551-1186 if you cancel within 24 hours of booking and the flight is at least seven days away

Lufthansa’s cancellation policy depends on the type of fare purchased, route, and timing of the request, offering flexibility for both refundable and non-refundable tickets. For most refundable fares, passengers can cancel their booking online or through Lufthansa customer service and receive a full or partial refund, depending on the fare conditions. Non-refundable fares usually cannot be refunded unless the flight is canceled by the airline or in exceptional cases such as death or medical emergencies, and even then, supporting documents are required. Lufthansa allows free cancellation within 24 hours of booking, regardless of the fare type, as long as the flight is booked at least seven days in advance—this is in line with international airline regulations. After the 24-hour window, cancellation fees may apply depending on the fare rules, class of service, and destination. Passengers can check their ticket's cancellation eligibility by logging into “My Bookings” on the Lufthansa website or app. In many cases, Lufthansa offers the option to rebook or cancel for a voucher instead of a refund, especially during times of flight disruption or global events. These travel vouchers can typically be used within 12 months from the original booking date. If your flight is canceled by Lufthansa, you are entitled to a full refund or a free rebooking. The airline will usually notify you by email or SMS and provide rebooking or refund options directly. For award bookings using Miles & More, cancellations are also possible, though they may carry service fees, and the miles will be refunded based on fare class and membership status. It's important to note that additional services like seat reservations, extra baggage, and upgrades may not be refunded unless covered by separate terms. To cancel a Lufthansa flight, go to the official website, access your booking with the six-digit booking code and last name, and follow the cancellation steps. If your ticket is eligible, the refund will be processed back to the original payment method. Refund timelines vary but generally take 7 to 10 business days. If you booked through a travel agency or third-party site, you must cancel through them, as Lufthansa can’t modify external bookings. The Flex fare option provides added cancellation flexibility and may allow for fee-free cancellations or changes, depending on the exact ticket rules. For medical or emergency cancellations, passengers should contact Lufthansa support and submit proof as required. Overall, Lufthansa’s cancellation policy balances flexibility and structure, with clear rules based on fare class and booking channel. To avoid penalties, always review fare conditions before booking and consider selecting refundable options or travel insurance if your plans are uncertain. For the most accurate details, consult Lufthansa’s official website or contact customer service, especially if you're traveling internationally or have a complex itinerary. In summary, Lufthansa offers a 24-hour free cancellation window, flexible options for refundable fares, vouchers in some cases, and full refunds for airline-initiated cancellations, all accessible via their digital tools or customer support.